Case Study: Eden Reduces Costs and Improves Processes For Toshiba Electronics



With a vast global footprint, Toshiba America Information Systems is a word class manufacturer of Laptop Computers, Hardware and Memory, TV’s, Copiers, and more. Toshiba established domestic production lines coupled with full distribution capabilities in Irvine, CA nearly 30 years ago.


In conjunction with the high demand of some of its biggest American clients including Sam’s Club, Walmart, and Costco, Toshiba was in need of a collaborative local manufacturing relationship that could maintain a strict record of professionalism and quality in workmanship to support not only their productions lines, but to also keep up with Toshiba’s aggressive sales growth.


Toshiba America’s Irvine location searched for the solution to the poor performance and time-sensitive service they were receiving from their overseas manufacturers, an issue they felt hindered their ability to grow in the U.S. market.  Above everything else, they needed a creative, service-oriented and cost-effective business partner.


This search gave birth a successful relationship between Toshiba America and Eden Outsource that has now spanned nearly 28 years.


Eden Outsource was able to aid Toshiba in their efforts to reduce costs and improve their overall manufacturing processes.


“Eden has been a great partner. They have always provided extremely high-quality work and best of all their pricing is affordable when compared to that of other companies,” said Tham Le, a 21-year Supply Chain specialist for Toshiba America.


“They are extremely fast and know how to provide excellent customer service while providing world-class results even under the tightest of deadlines,“ added Le.


When asked what stands out the most to them in regards to Eden Outsource’s work, the Toshiba America team notes a strong devotion to innovation and doing whatever it takes to not only meet, but also exceed the needs of their clients.


“When we were working with both Sam’s Club and Walmart, the team at Eden Outsource went above and beyond. They even invested in new high-speed packaging machines to meet the demands of one our biggest clients,” said Le. They spare no expense and take very careful attention to detail when it comes to the needs of their clients,” he added.


To learn more about Eden Outsource’s full range of services, please click here or contact us at 949.455.0005.